Incident Response
Rapid containment, investigation, and remediation of security incidents.
When an incident occurs, every minute counts. Our response team helps localize the threat, stop its spread, gather evidence for investigation, and restore normal infrastructure operation.
- Containment within SLA
- Digital forensics and investigation
- Infrastructure recovery after an attack
- Recommendations to prevent recurrence
When the attack is already underway
Ransomware on the servers, suspicious mailbox logins, a leaked customer database. The first hours decide how big the damage will be. Without a plan and an experienced team, companies lose time, and evidence along with it.
- It's unclear what exactly happened and where the attack came from
- Every minute of downtime costs money
- Trying to fix it yourself destroys traces of the attack
- There's no certainty the attacker has left the network
A team that knows what to do
We join the incident, contain the threat and collect digital evidence at the same time. Then we restore your systems and find the root cause so the attack doesn't happen again.
- Fast engagement: We start working on the incident within the time set in the SLA.
- Threat containment: We isolate infected hosts and stop the attack from spreading.
- Investigation: We rebuild the attack timeline and find the entry point.
- Recovery: We bring systems back online and close the exploited weaknesses.
- Triage: We assess the scope of the incident and the affected systems.
- Containment: We isolate the threat and preserve evidence.
- Eradication and recovery: We remove the attacker's footholds and restore operations.
- Review: We deliver a report with the root cause and recommendations.
We're under attack. What should we do right now?
Don't switch off infected computers or delete files, or the evidence will be lost. Disconnect them from the network and call us immediately: +998 50 158 82 57.
Can you help if we're not a client yet?
Yes. We also handle one-off incidents. For contracted clients, response times are fixed in the SLA.
Can you recover data after ransomware?
We restore operations from backups and unaffected systems. Whether decryption is possible depends on the specific ransomware, so we assess it case by case.
What do we get at the end?
A report with the attack timeline, entry point, list of affected systems and recommendations to prevent a repeat.