IT support and cybersecurity pricing
A fixed monthly fee per workstation, response times in the contract and security in every plan. No hidden charges.
Service plans
A fixed fee per workstation. Security is built into every plan, and response times are written into the contract. Prices exclude VAT.
Start: from UZS 180,000 per workstation per month
For an office that just needs everything to work
- Monthly minimum: UZS 1,500,000
- Server: +UZS 500,000 per month
- On-site visits per month: 2
- Response: outage / request: 4 h / 1 day
- Support for users, PCs, network, email and printers
- Unlimited remote support
- Hardware inventory and basic documentation
- Antivirus: +UZS 60,000 per seat
Protect: from UZS 250,000 per workstation per month
The core plan for small and medium businesses
- Monthly minimum: UZS 2,500,000
- Server: +UZS 600,000 per month
- On-site visits per month: 4
- Response: outage / request: 2 h / 4 h
- Everything in Start
- Antivirus included
- Backups: set up and monitored
- Network and server monitoring
- Monthly report for management
Protect Pro: from UZS 350,000 per workstation per month
Clinics, finance and companies handling personal data
- Monthly minimum: UZS 5,000,000
- Server: +UZS 800,000 per month
- On-site visits per month: 8
- Response: outage / request: 1 h / 2 h
- Everything in Protect
- Antivirus with EDR
- Monthly backup restore test
- Quarterly vulnerability scanning
- Security event monitoring
- Annual security audit and personal-data compliance documents
Security for companies with their own IT team
Your IT person looks after users and systems, and we take care of protection: antivirus, firewalls, VPN and monitoring.
- Antivirus protection: from UZS 60,000 per workstation per month
- Network management per site: from UZS 750,000 per site per month
One-off projects
A fixed price per project. Subscribers get 10–15% off projects.
- IT and security express audit: Free (Up to 20 workstations, written report)
- Network and security setup: from UZS 10,000,000 per site (Firewall, VPN, segmentation, Wi-Fi)
- Full security audit: from UZS 8,000,000 (With a roadmap and an executive summary)
- Mail server setup: from UZS 3,000,000 (SMTP, SPF, DKIM, DMARC)
- Moving IP telephony to another provider: from UZS 4,000,000 (Number porting and PBX setup)
- Moving CCTV recordings from the cloud to your own server: from UZS 2,000,000 per site (Plus hardware)
- Antivirus deployment: from UZS 50,000 per workstation (Plus the license at list price)
- External penetration test: from UZS 15,000,000 (Report with confirmed vulnerabilities)
- Incident response: from UZS 400,000 per hour (Containment, investigation, recovery)
- Hourly work without a contract: from UZS 300,000 per hour (2-hour minimum; urgent, night and weekend work +50%)
Terms
- Contracts from 6 months: With a 12-month contract, initial setup and cleanup of your infrastructure are free. For shorter terms, it's a one-off fee equal to one month of service.
- Volume discount: 26–50 workstations: −10%. 51 workstations and more: −15%.
- Monthly billing: Paid monthly in advance. Prices are in UZS excluding VAT, which is added on top.
- Business hours: Response times count business hours: Mon–Fri 9:00–18:00. Emergency work outside these hours: +50% on the hourly rate.
- Not included in plans: Hardware, licenses (except antivirus in Protect and Protect Pro) and projects such as a new network, an office move or CCTV.
- Changing plans: You can switch plans from the start of the next month. Many clients start with Start and move up to Protect.
Pricing questions
What counts as a workstation?
An employee's computer or laptop that we support. Printers, routers, Wi-Fi access points and IP phones are covered at no extra cost. Servers and virtual machines are priced separately.
Why are prices shown as "from"?
The price depends on the number of workstations, servers and branches, and on the state of your infrastructure. We confirm the exact amount after a free express audit and fix it in the contract.
We already have our own sysadmin. What can you offer?
Our security line for companies with their own IT team: we run antivirus, firewalls, VPN and monitoring, while your specialist looks after users and systems.
Do you work with regional branches?
Yes. Remote support covers every site, and visits to the regions are agreed separately. For example, we joined ARTON's sites in Tashkent, Akhangaran, Jizzakh and Urgench into one secure network.
What if something breaks at night or on a weekend?
Call us. Emergency work outside business hours is charged at the hourly rate plus 50%.
Can we start with a one-off project?
Yes. Many clients start with a network setup or an audit and then move to a monthly plan. Subscribers pay 10–15% less for projects.